也在减少
major U.S. outsourcers you mentioned that have operations in Canada
Convergys (now Concentrix)
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Global headcount (historical): In 2015, Convergys had approximately 130,000 employees across 33 countries Wikipedia.
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LeadIQ data (July 2025): Shows around 33,000 employees globally, including approximately 362 in Canada LeadIQ+1.
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2006 Canada-specific data: At that time, the company employed over 14,000 people across various Canadian cities releases.gov.nl.ca.
Summary:
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Global workforce: between 33,000 (more recent) and 130,000 (historical peak).
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Canadian workforce: approx. 362 (current); previously over 14,000 in past years.
TTEC (formerly TeleTech)
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Global workforce: Over 60,000 employees worldwide HCAMagTTEC.
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Canada operations: LeadIQ lists only 9 Canadian employees, though this may underrepresent the actual number, as LeadIQ may sample only known contacts SignalHire.
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Acquired company (Atelka): Before becoming part of TeleTech, Atelka—based in Canada—had approximately 2,800 employees across four provinces investors.ttec.com.