DO NOT BUY Horrible - Whirlpool piece of junk
Would Not RecommendI submitted a review on the Whirlpool Washer (Model #WTW4816FW) that I bought less than 2 years ago on the Lowes.com website on last Thursday (2/13/25) and received an email asking me to confirm my email, which I did and it said that my review would be reviewed before being posted on Lowe's.com Then I received the email today saying that there was a response to my review with the button to "view the discussion", I followed the link, I clicked on it and it does NOT take me to my review and NO response to the review. The whirlpool washer we bought less than 2 years ago simply stopped working and we did not buy the store extended warranty because we trusted that the Whirlpool brand was an old and trusted brand, additionally the warranty wouldn't even cover anything since it's over a year old. We also tried the troubleshooting on the whirlpool website but the washer never worked. It continues NOT draining and then also continues running and running, it doesn't stop until unplugged. We called Whirlpool service and the only options we had was to pay $34 a month for an entire year and if cancelled before one year we would be charged whatever months we left times the $34 OR pay for the part and labor to replace the under two year old board, which as you know would cost more than the washer itself. We are very upset to know that many others who submitted 1-star reviews all had the exact same issues we experienced by buying this washer that wouldn't last past two years.
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