【E龙接故事】A Sales Receipt

"I...touch screen...no receipt...a receipt please..."

 

A senior citizen with an Asian appearance was struggling to get his message across, only to be rebuked by the busy manager:

 

"Sir, you get a receipt only when you pay at the cashier counter."

 

Frankly, this manager was lying to his customer's face. I couldn't go on finishing my coffee. Gently but firmly, I reminded the manager that his customer was entitled to a sales receipt. Stone-faced now, the manager came up with the requested receipt in a matter of seconds. 

 

I ventured to ask the senior citizen if he came from the Chinese-speaking world, judging from his accent. Before we knew it, we started a conversation in Putonghua. I wondered aloud if he wanted to file a complaint with the Golden Arches. He nodded, hesitantly though. I took it as a yes. I then walked him through the app and translated his complaint into English. 

 

I was impressed by the complainant who just laid out the facts precisely and concisely, avoiding emotion-loaded words. We met again in the same Golden Arches a couple of weeks later. He showed me a stored-value card courtesy of the Golden Arches and offered to buy me a coffee. I declined, smiling.

 

---renqiulan

所有跟帖： 

• 我用的不多，那个电子屏幕自带的破打印机，10次有5次打不收据来 -移花接木- ♂ (0 bytes) () 11/28/2022 postreply 19:17:11

• 电屏有问题，经理先生的待客态度王有问题。 -renqiulan- ♂ (0 bytes) () 11/28/2022 postreply 19:32:41

• 我想说：经理先生的待客态度更有问题。 -renqiulan- ♂ (0 bytes) () 11/28/2022 postreply 19:45:20

• 欢迎新朋友！英文表达很流畅！能在前缀后加上数字30 吗？ -妖妖灵- ♀ (169 bytes) () 11/28/2022 postreply 19:30:08

• 谢谢提点。抱歉，发表前漏看，违规了。容我删除E接龙，改天再尝试参加话动。 -renqiulan- ♂ (0 bytes) () 11/28/2022 postreply 19:43:35

• 千万别删前缀，这样就可以加入活动合辑，保留在美坛右手边容易查找：）非常欢迎，赞你的赠人玫瑰，手留余香：） -妖妖灵- ♀ (0 bytes) () 11/28/2022 postreply 19:48:04

• 感谢海涵！立即补回前缀。 -renqiulan- ♂ (0 bytes) () 11/28/2022 postreply 19:52:03

• 可以在前缀后面加上 30 这个序号，这里是活动介绍： -妖妖灵- ♀ (127 bytes) () 11/28/2022 postreply 20:11:27

• 对不起，加不进去。 -renqiulan- ♂ (0 bytes) () 11/30/2022 postreply 16:36:15

• 就从麦当劳起头也行，那一条线zeus 已经被neuter了，结束了也可以 -移花接木- ♂ (0 bytes) () 11/28/2022 postreply 19:59:36

• 哈哈，好，后面看怎么连吧。刚学了这个词，我怎么觉得猫狗被变成宠物有点惨啊：） -妖妖灵- ♀ (0 bytes) () 11/28/2022 postreply 20:10:07

• 恭喜renqiulan。首页进来，谢谢网管，【E龙接故事】A McDonald's Receipt 推荐成功 -梅雨潭- ♂ (95 bytes) () 11/29/2022 postreply 21:26:03

• 谢谢! -renqiulan- ♂ (0 bytes) () 11/29/2022 postreply 21:37:41

• 居然漏看了这篇佳作。欣赏！ -盈盈一笑间- ♀ (0 bytes) () 11/30/2022 postreply 04:48:53

• 谢谢啦！ -renqiulan- ♂ (0 bytes) () 11/30/2022 postreply 16:32:38