Urgent and express service in Canada
We offer urgent and express passport services at certain locations in Canada. To find out if you can use these services, you must apply in person.
You must provide proof of travel for urgent service. You may also need to provide it for express service.
Proof of travel can be:
- an airline, bus or train ticket
- a written declaration, if travelling by car
- a travel itinerary showing travel proof of payment
- proof of illness or death in the family requiring immediate travel
Depending on the reason for your travel, you may need to show further proof that your situation is urgent.
We won’t be liable for any losses if we can’t deliver the passport in time for travel to you or your child. We recommend that you don’t finalize any travel plans until you get your passport.
Emergency help in Canada on a weekend and statutory holiday
If you need your passport over the weekend or on a statutory holiday, call 1-800-567-6868.
This service is only for emergencies and only if you have to travel over that weekend or statutory holiday.
If you meet the requirements, you must make sure all of your required documents are ready, including your:
- completed application form
- passport photos
- valid proof of travel showing you’re travelling before the end of the next business day
