Pls stay away from AT&T DSL service

We are running our own business and we know it is hard to run a business. So normally we do not want to bad mounth a company using this way. But without doing anything, AT&T will keep doing the same thing again and again to rip off their customers. We need to do something to stop this!

For those of you who want to use AT&T DSL service, read the link below and think about this carefully. Look at how awful their service is!
 
 
We have Time warner cable at home. As a backup internet connection for our business, we chose AT&T DSL a few months ago. They cannot keep their promise for promotion rate and keep overcharging their customers. After numerous calls, we finally decide to quit. Then when we want to cancel the service, they said we were in the promotion program (though they did not give us the promotion rate) and therefore have to pay $150 cancellation fee if without staying for 1 year. Really ridiculous!
 
If you do not want the trouble from the beginning, stay away from AT&T! If you had similar experience before with AT&T, pls post here!

所有跟帖: 

I had it for long time, it seems good. -天下无马- 给 天下无马 发送悄悄话 天下无马 的博客首页 (496 bytes) () 02/18/2011 postreply 14:01:08

of course we try to reach their supervisors but failed -xhjaer19721- 给 xhjaer19721 发送悄悄话 (938 bytes) () 02/18/2011 postreply 14:15:48

ATT call center sucks, but ATT local store staffs always helpful -techy- 给 techy 发送悄悄话 (70 bytes) () 02/18/2011 postreply 14:45:04

we are ok with ATT for a long time. -SunshineInCA- 给 SunshineInCA 发送悄悄话 (0 bytes) () 02/18/2011 postreply 14:02:39

ATT is better than another one -caren- 给 caren 发送悄悄话 (297 bytes) () 02/18/2011 postreply 14:08:30

我一直在用,还不错。 -pichawxc- 给 pichawxc 发送悄悄话 (0 bytes) () 02/18/2011 postreply 16:56:54

Their call center is in india. That's why it sucks -T0shi- 给 T0shi 发送悄悄话 (0 bytes) () 02/19/2011 postreply 13:38:05

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