My suggestion, for your reference:
1.建行网上有software for you to download for your 网银盾 for your operating system.
You need to install this 网银盾 in your computer.
I did this.
2. When 网银盾 is working, your will be popped up a window to ask u to input 网银盾 password. This is the last step before completing a transfer. If #1 is not down, u won't get this window (asking password) pop up.
pop up is 请插入网银盾. I'll check #1.
In asia day time , they have online help. You can do get real time help from online help (typing in chineses).
Good luck
Thank you very much
