i see what you mean, but

she actually signed an authorization (on line) to allow them to charge for the second ticket, but I dont think it is stated anywhere that the first ticket is non-refundable.

it is actually an oral agreement that the first ticket can be refunded so i do not know if there is anything we can do here.

所有跟帖： 

• Look, then that's a little different. -CyberCat- ♂ (403 bytes) () 05/04/2009 postreply 09:51:18

• 回复：Look, then that's a little different. -呵呵.- ♂ (306 bytes) () 05/04/2009 postreply 09:56:57

• yes, that helps. -CyberCat- ♂ (134 bytes) () 05/04/2009 postreply 10:00:02

• so do you have any suggestion for us? -呵呵.- ♂ (0 bytes) () 05/04/2009 postreply 10:05:23

• Sorry, i just realized that it is also stated there -呵呵.- ♂ (162 bytes) () 05/04/2009 postreply 10:21:45

• It would be difficult. -CyberCat- ♂ (37 bytes) () 05/04/2009 postreply 10:30:04

• I will do it. I greatly appreciate your time! -呵呵.- ♂ (0 bytes) () 05/04/2009 postreply 10:34:52

• airline company says -呵呵.- ♂ (246 bytes) () 05/04/2009 postreply 11:08:57

• They should have a phone conversation record, ask them to show t -hisun- ♀ (217 bytes) () 05/05/2009 postreply 13:46:40