one more question please if you don't mind

I've joined the company pretty much since day one.  I've invovled with all the phases of SDLC (design, development, QA and tech support).

Due to health reason, I've decided to work part time and chose to work with automation team. I know the industry very well.  Whenever I consider something fishy, they are most likely wrong.  Sorry for bragging :)

This thing happened, I know it is unpleasant. How should I make up to her to make her feel better? Revove the defects or assure her it won't happen again?

We are supposed to enter defects during scripts writing. Should I consult QAs or BAs each time defects appear even if I know with absolute certainty they are bugs?

Thank  you very much, in advance!!  I really appreciate your thoughts and honesty!

 

FYI: our current process is as follows:

-- Find test cases, and write scripts for regression test only (happy path)

-- Enter issues and assign them to evaluators

-- If they are confirmed as issues, they will be placed on the backlog, otherwise, they will be closed

 

 

 

 

 

 

 

 

所有跟帖： 

• 说的不对的话多担待哈，因为我是根据你的上下文假设了一些情况 -Tove- ♀ (2247 bytes) () 09/27/2015 postreply 07:11:33

• 才看到你现在的process，manual QA在process的那一步？他们是什么作用？ -Tove- ♀ (0 bytes) () 09/27/2015 postreply 08:13:40

• QA 流程是这样的： 我们分成几个 sprint teams (agile apprach), 自动化组旁听 -小三儿她姐- ♀ (1067 bytes) () 09/27/2015 postreply 10:49:40

• 我们这里也一样啦。我们这里automationQA也会先让manualQA reproduce verify 一下，再file的 -Tove- ♀ (907 bytes) () 09/27/2015 postreply 11:12:13

• 好的，以后我会与QA商量再file. Many thanks!! -小三儿她姐- ♀ (0 bytes) () 09/27/2015 postreply 13:09:37