Yes, Your credit card company will fight for you. As a matter of fact, they won't want you to pay them until they close the case.(happend to me on a fraud purchase)
As far as what "extensive maintennace" means--that is tricky. If your manual says at 90k the car should get a tune-up, you use that gainst the repair shop. After all, there is no clear difination as what is a "maintenance". As service center, they SHOULD know, but you don't have to know. The point is, to show that they missed the critical serivce, but did bunch of un-needed stuff, such as coolant, windshield blades. They will have to fight your cridit card company... once your submit your claim, you don't have to do anything further.
As far as what "extensive maintennace" means--that is tricky. If your manual says at 90k the car should get a tune-up, you use that gainst the repair shop. After all, there is no clear difination as what is a "maintenance". As service center, they SHOULD know, but you don't have to know. The point is, to show that they missed the critical serivce, but did bunch of un-needed stuff, such as coolant, windshield blades. They will have to fight your cridit card company... once your submit your claim, you don't have to do anything further.
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