你的假设不改变结论。

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如果那位STAFF是华人，那位学生是黑人， 那staff的上司会更严肃对待the complaint。

你的解释 “STAFF很难照顾到所有想提问题的小孩。至于为什么有老师提醒之后，那主持人还是没有给那个小孩机会？这问题就有点复杂化了。如果你处于那个STAFF的位置，你大概不会喜欢外人入场干涉你的活动，让那个小孩提问这样的小事被人当场质疑显然是很没面子的事。在这种情况下的反应，很难合理化。”is very absurd. As an educator myself, I can assume you that any qualified educator will try to give the audience a fair chance in asking the questions. If I were reminded that I unintentionally neglected a kid, the only reaction from me would be embaressment, and I would immediately make it up to the kid. The staff's reaction and your explanation are insensitive and unprofessional. 

所有跟帖： 

• Would you like to take the STAFF's position as you are well educ -edison11- ♂ (0 bytes) () 03/11/2012 postreply 08:27:24

• ....position as you are well educated? -edison11- ♂ (0 bytes) () 03/11/2012 postreply 08:28:40

• 回复：Would you like to take the STAFF's position as you are well e -燕京十景- ♀ (532 bytes) () 03/11/2012 postreply 08:38:11

• But this is a full time position. -edison11- ♂ (0 bytes) () 03/11/2012 postreply 08:43:58

• 回复：But this is a full time position. -燕京十景- ♀ (771 bytes) () 03/11/2012 postreply 08:51:13

• If you paid for the service, yes, you can complain its quality. -edison11- ♂ (19 bytes) () 03/11/2012 postreply 08:54:40

• 回复：If you paid for the service, yes, you can complain its qualit -燕京十景- ♀ (298 bytes) () 03/11/2012 postreply 08:59:14

• ok, please read my post again. I did discuss the quality issue t -edison11- ♂ (0 bytes) () 03/11/2012 postreply 09:02:56

• and quality also relates to price. -edison11- ♂ (89 bytes) () 03/11/2012 postreply 09:00:27

• 回复：and quality also relates to price. -燕京十景- ♀ (80 bytes) () 03/11/2012 postreply 09:01:26

• the only standard is how many complaints the center got. -edison11- ♂ (164 bytes) () 03/11/2012 postreply 09:06:46

• 回复：the only standard is how many complaints the center got. -燕京十景- ♀ (132 bytes) () 03/11/2012 postreply 09:14:18