I had a similar situation before

What I did was: I wrote him a very nice E-mail.

1. re-state that it is not landlord's responsibility.

2. Say that the last thing I want to have is an upset tenant.

3. Offer him to move out without charging them for breaking the lease.

So, they decided to move out with one month notice. Everybody is happy. 

所有跟帖： 

• Thank you! My agent suggest me the same way to deal with it -sh@wenxuecity- ♀ (587 bytes) () 12/22/2012 postreply 09:15:23

• Every time there is service request before you go, you need to s -Brooks- ♀ (251 bytes) () 12/22/2012 postreply 16:47:44

• 谢谢你的回答，你是说每一次我去修东西要事先好好跟他说，是这个意思吗？ -sh@wenxuecity- ♀ (846 bytes) () 12/22/2012 postreply 18:14:21