我是个毛手毛脚的人,经常打坏东西。不少厨房电器在使用的前几个月就出现某个零件损坏,找客服都很快给寄来了备件,特别是PHILIPS, 照片都不要求。买了好几个铸铁锅,第一次找LC客服,对于这种回答感觉不太开心。以下是回复的邮件:
Thank you for your email.
Kindly take note that our knobs are not covered by our warranty. The color of the knob doesn't affect the use of it.
With that said, we would like to suggest you our Stainless Steel Cleaner for the try to clean the knob.