请大家帮忙，这样的phone interview要如何准备？

大家好，
帮忙看看这种phone interview 如何准备？
MicroSoft的Technical Support Engineer,

听hr的意思应该是去维护bing的系统，
下个星期要phone interview.
我该如何准备?
主要是现在必须有份工作，
所以请大家帮帮忙，
谢谢

Responsibities：（请问可以这样贴吗？违法吗？）
• Troubleshoot online content, publishing systems, APIs and related advertising tools
• Serve as a second tier troubleshooter and escalation point for advertising issues
• Work with sales teams and internal partners to gather escalation information and customer/business impact
• Communicate high priority escalations with business and development teams for accurate triage and response
• Composing timely world-wide correspondence or alerts to Sales and Clients as appropriate
• Create process or troubleshooting documentation in the support knowledge base
• Work with advertisers, agencies, and tool providers to integrate their advertising tools with adCenter and pubCenter APIs
• Coordinate with team members to manage daily team workload
• Create and run advanced SQL queries as part of troubleshooting
• Help foster innovation in tools and processes to make the team more effective and efficient

所有跟帖： 

• 这个职位的requirements: -申请pr- ♀ (353 bytes) () 04/09/2011 postreply 08:35:53

• 有没有 人帮忙一下 -申请pr- ♀ (0 bytes) () 04/09/2011 postreply 23:06:17

• 回复：有没有 人帮忙一下 - good luck! -wave_forest- ♂ (530 bytes) () 04/10/2011 postreply 09:42:43