(ZT)Why Google Employees Quit 给楼下的小草做参考。

来源: mdq100 2009-02-02 17:13:29 [] [博客] [旧帖] [给我悄悄话] 本文已被阅读: 次 (19056 bytes)
(ZT)Why Google Employees Quit from TechCrunch

In 2008 Google HR set up a private Google Group to ask former employees why they left the company. We’ve been forwarded what appears to be authentic posts to the thread by a number of ex-Googlers, which we reprint below minus identifying information other than their first names.

The thread shows a brutal honesty about what it’s like to work at Google, at least from the point of view of employees who were unhappy enough to resign. Top amongst the complaints is low pay relative to what they could earn elsewhere, and disappearing fringe benefits seemed to elevate the concern. Other popular gripes - too much bureaucracy, poor management, poor mentoring, and a hiring process that took months.

A few of the posts are more positive, and frankly there isn’t a whole lot here that you don’t see in other big companies.

One message stands out though in most of the posts - employees thought they were entering the promised land when they joined Google, and most of them were disappointed. Some of them wondered if it meant they were somehow lacking. One person sums it all up nicely:

Those of us who failed to thrive at Google are faced with some pretty serious questions about ourselves. Just seeing that other people ran into the same issues is a huge relief. Google is supposed to be some kind of Nirvana, so if you can’t be happy there how will you ever be happy? It’s supposed to be the ultimate font of technical resources, so if you can’t be productive there how will you ever be productive?

The full thread is below.

From: Stephen
Date: Wed, 28 May 2008 13:25:07 -0700 (PDT)
Local: Wed, May 28 2008 2:25 pm
Subject: Re: So… Why’d you left, guys? I mean, seriously.

Actually, I hit the Send button on this before I intended to.
I left Microsoft to work for Google in 2005. I stayed 10 months. I
was demoralized. I shouldn’t have ever taken that job. I was
disenchanted the whole time, and yes, like you, my regret over the
poor bargain I’d made affected my performance.

As I was saying. Google actually celebrates its hiring process, as if
its ruthless inefficiency and interminable duration were a sure proof
of thoroughness, a badge of honor. Perhaps it is thorough. But I
would be willing to wager that Microsoft’s hiring process, which takes
a fraction of the time, does not result in a lower-skilled workforce
or result in a higher rate of attrition. And let me say this: if
Larry Page is still reviewing resumes, shareholders should organize a
rebellion. That is a scandalous waste of time for someone at that
level, and the fact that it’s “quirky” is no mitigation.

I was, like you, offered a considerable pay cut to go to work at
Google. The relocation package was lame. So were the benefits. (I
had worked at Microsoft. Microsoft was self-insured, so there were no
co-pays.)

In one TGIF in Kirkland, an employee informed Eric Schmidt that
Microsoft’s benefits package was richer. He announced himself
genuinely surprised, which genuinely surprised me. Schmidt, in the
presence of witnesses, promised to bring the benefits to a par. He
consulted HR, and HR informed him that it’d cost Google 22 million a
year to do that. So he abandoned the promise and fell back on his
tired, familiar standby (”People don’t work at Google for the money.
They work at Google because they want to change the world!”). A
statement that always seemed to me a little Louis XIV coming from a
billionaire.

I still can’t recall all the moralizing postures without a shudder of
disgust.

From: Ben
Date: Wed, 28 May 2008 14:43:09 -0700
Local: Wed, May 28 2008 3:43 pm
Subject: Re: So… Why’d you left, guys? I mean, seriously.

Stephen wrote:
> He
> consulted HR, and HR informed him that it’d cost Google 22 million a
> year to do that. So he abandoned the promise and fell back on his
> tired, familiar standby (”People don’t work at Google for the money.
> They work at Google because they want to change the world!”). A
> statement that always seemed to me a little Louis XIV coming from a
> billionaire.

I ran into a similar irritation while at Google, actually - during that
time when the minikitchens were being stripped heavily. I heard that one
of the reasons was cost - I remember figures mentioned like “thousands
of dollars per day” - and it just didn’t jive well with me.

I mean, look at the profit numbers. Google’s net income for 2006, when I
left, was 3 billion. 22 million a year? Less than 1% of their *profit*.
“Thousands of dollars a day”? Even if it’s ten thousand, that’s still
well under 1%.

Reduce profit by 2% to make your employees much happier . . . well, I
know what I’d choose. In some ways it seemed like Google was getting
increasingly pennywise/poundfoolish, and that just seemed like a dubious
situation.

(Although, to Google’s credit, they opened up a new cafe that solved
many of my food-related issues . . . after I left. Sigh.)

-Ben

From: Ted
Date: Wed, 28 May 2008 17:39:06 -0700 (PDT)
Local: Wed, May 28 2008 6:39 pm
Subject: Re: So… Why’d you left, guys? I mean, seriously.

Sounds familiar (I was at Kirkland too.)
Google took longer than any company I ever worked for to get thru the
hiring process (approx 5 months from resume to job start.)

The interview process was very mixed: They had me slated as a Windows
Developer for some reason, tho everyone on my interview loop wondered
why. I flubbed my first coding pretty bad but after that it was clear
that no-one on my interview loop had enough experience or knowledge to
level me. On the other hand they figured that out and scheduled a
follow on interview with the head of the Kirkland office who asked
reasonable and pertinent questions.

Unlike the previous posters, I was happy with my salary and (for some
reason I can’t articulate) I kept my own private medical insurance…

Also I was surprised that Google seemed to be proud that they didn’t
communicate from one interviewer to the next: at Microsoft it was a
good opportunity to find more appropriate interviewers, etc. if a
person seemed misslated. Oh well, I thought my interview and hiring
process was an anomaly.

From: Laurent
Date: Thu, 29 May 2008 08:10:08 -0700 (PDT)
Local: Thurs, May 29 2008 9:10 am
Subject: Re: So… Why’d you left, guys? I mean, seriously.

I also left Google after only 5 months.

As soon as I got inside, I had the feeling of being swallowed by a
giant borg

Really, I felt like I didn’t exist, watching people buzzing around
with laptops.

I did however meet with Larry and Sergey during a product review
meeting, and have only good things to say about these 2 guys.

Regarding compensation, I did have to negotiate quite a bit to get on
par with what I earned before.

For options however, I didn’t get much (something like 180 options and
330 gsu).

What was strange with me at Google was: while outside, I had all these
big ideas I could do if I ever worked there.

Once inside, you have 18,000 (at the time, Feb 2008) other googlers
thinking the same things.

I think it’s a good move for them to have App Engine: they won’t need
to hire that many people anymore, or buy small garage-guys because
now developers will be able to develop over the Google OS for free for
Google

One last thing: Google also thinks inside a box (the browser). I felt
this a lot, and was another reason I left. (too constrained)

It’s no surprise that they push to extend what the browser can do.
(Gears, Earth plugin)

Cheers.

From: “shuba
Date: Wed, 28 May 2008 22:01:06 -0500
Local: Wed, May 28 2008 9:01 pm
Subject: Re: So… Why’d you left, guys? I mean, seriously.

Hi Friends,

Yes, I do agree with Stephen about HR. I totally second the statement that
Google’s Hiring process is slack. Agreed, they receive a record number of
applications everyday, but still the feeling that the resume is lost in a
‘black hole’ when there is no reply in as long as 6 months, is terribly
disappointing. Also, the whole exit process could be bettered and ironed
out.

I understand when Eric Schmidt says, one doesn’t work for Google for the
money alone. Job with Google is sure an experience. But, yes, bringing the
perks on par with other bigwigs will bring down the attrition level to some
extent, thou we all do understand that attrition is not a big problem for
Google right now.

Keep writing!

Shuba.

From: Shelby
Date: Thu, 29 May 2008 10:26:39 -0700 (PDT)
Local: Thurs, May 29 2008 11:26 am
Subject: Re: So… Why’d you left, guys? I mean, seriously.

I had an equally ridiculous hiring process - although mine actually
seemed normal (by Google standards) until the result. “And let me
say this: if Larry Page is still reviewing resumes, shareholders
should organize a rebellion. That is a scandalous waste of time for someone at that
level, and the fact that it’s “quirky” is no mitigation. ” - this
couldn’t be more true.

My experience actually in Aug. 2004 when I was interviewing for a
sales position in the Seattle office was the typical 13+ interviews,
including a day trip to MV where I was told that someone would take me
to lunch and instead she took me in a conf. room and interviewed me.
So I ended up not eating at all that day until I returned to the
airport at 4pm. However, I passed my interviews with flying colors
and was surprised 3 weeks later when I still hadn’t heard from my
recruiter about the results of the hiring committee meeting. Finally
he called to tell me that I was rejected because I was currently
working as a Flight Attendant. A job I had started 4 months prior
because it was a great opportunity to move into their management group
but then the airlines started downsizing management and so I applied
for the Google Travel Sales role instead. However, apparently the
elitist hiring committee members believed that FA’s are stupid and
there was no way they would be able to work at Google. Lucky for me
the recruiter agreed it was incredibly sexist and fought with HR to
bring me on as a temp. Three months later they resubmitted me to the
committee and had me remove my former job - instead I mentioned that I
was “traveling” for four months and bingo! I got hired full time. 3+
years later I was promoted twice and named a Google Luminary! Good
think Larry is such an excellent judge of character.

I have to say though, that level of bureaucracy remained pretty much
the whole time I was at Google. I finally left after a lifestyle
change moved me to Austin and they re-nigged on an offer to move me
into the Travel Vertical role for which I was promised before the
move. It’s a real bummer because I loved my co-workers and there are
a ton of great people at Google. But the management has no power to
influence change because they are micromanaged by the Execs.
I’m very happy at my new company though - making twice as much and
enjoying the benefits of a start-up culture again.

From: issara
Date: Fri, 30 May 2008 08:50:45 -0700 (PDT)
Local: Fri, May 30 2008 9:50 am
Subject: Re: So… Why’d you left, guys? I mean, seriously.

I was hired to work in Google’s Singapore office. I found out very
quickly that Google International is not the same as Google-US. The
offered pay was way too low to survive in Singapore, so I left after I
got another job offer that I felt was better for me. I really do
believe that Google is doing some important work with humanitarian
mapping projects and digitizing libraries. But for me, I felt that
Google’s popular image did not match its actions in the work place,
and that some of the things they did were not very “Googly.”

Issara

From: “Lisa
Date: Fri, 30 May 2008 15:16:20 -0700
Local: Fri, May 30 2008 4:16 pm
Subject: Re: So… Why’d you left, guys? I mean, seriously.

I’m enjoying this group and this thread.

I had a far different hiring experience — it moved too
quickly! I wasn’t actually ready to leave my previous position, but
when the Google recruiter called, it would have been silly not to talk
to her.

I had one full day of MV in-person interviews, a few phone
conversations, and the next thing I know, they’re calling me to
present an offer. In retrospect, I shouldn’t have accepted it. I spent
all of 11 days working at Google before I returned to my previous (now
current company.

I wish I had asked more questions and asked to meet the team I’d be
managing (at least some of them!) before I jumped on board, but
Google’s reputation as an employer is legendary. At the time, I felt
conflicted, but then I’d think “Google wants me, and everyone knows
how hard it is to get hired there. I should jump on this opportunity.”
I don’t bear any ill will — I think Google is an amazing company, is
doing some revolutionary things, and is full of smart people. And I
bought shares in 2004, so I hope they continue to be very successful.


Cheers!

Lisa
From: Pam
Date: Fri, 30 May 2008 15:39:04 -0700 (PDT)
Local: Fri, May 30 2008 4:39 pm
Subject: Re: So… Why’d you left, guys? I mean, seriously.

I have been sitting back, surprised at the level of negativity
expressed by those on this thread, and wanted to share my very
different experience. Sure, Google isn’t perfect, its management isn’t
perfect, the HR department isn’t perfect, etc, but by and large they
do things better/smarter/friendlier than the vast majority of
companies out there.

My hiring process back in 2003 was, like some of yours, somewhat drawn
out, and I was made to contract for almost 4 months before being
hired, but Google gave me a chance, and I gave Google a chance. And
I’m so glad.

Forget about the cool products I worked on over the years that are on
the cutting edge of technology and impacting millions of people. We’re
mostly talking about work/life balance and job satisfaction. I get
such a kick out of thinking about the incredible stuff I got to do
while at Google (watch Barack Obama/Al Gore/Hillary Clinton/Colin
Powell/Malcolm Gladwell/Jimmy Carter speak, go to a trapeze class,
hear John Legend play in Charlie’s cafe, go to a chocolate trufflemaking
class, ski on Google’s dime year after year in Tahoe, to name
just a few), not to mention enjoy a work environment at Google that
was informal, comfortable, safe, and supportive — so different from
the work environments of my friends in other industries or at other
companies.

I wonder if post-Google bitterness is correlated to when you joined
and/or how long you were at Google. It seems that it is. Maybe it’s
the memories of Google in the first few years I was there that make it
it seem magical, but I really do treasure the time I spent at Google.
I left a few weeks ago, after almost 5 years at the company, because I
wanted to pursue a markedly different career path. Sure, I had times
when I was frustrated with the way Google was doing things, or when I
felt that my particular project, or assignment was lacking, and I
definitely had managers that I didn’t enjoy. But all in all — what a
freakin’ amazing experience!
—–
And, separately, regarding the compensation issue, it seems to me that
Google would do their research and pay market wages high enough to
attract the best. If good candidates refuse to take the jobs because
the wages aren’t high enough to live on, they’d be forced to raise
compensation.

From: “Logan
Date: Fri, 30 May 2008 15:56:47 -0700
Local: Fri, May 30 2008 4:56 pm
Subject: Re: So… Why’d you left, guys? I mean, seriously.

I experienced the same painful hiring process all of you did. The
reputation of Google is why I worked there for three and a half years. I
took pride in where I worked and the work I was doing. I knew I could get
paid more elsewhere but the caliber of people to my left and right was
amazing. I learned a lot and have benefited from the time I spent at
Google.

When asked by friends and family why I was leaving I came up with an
automobile analogy.

One auto has a 5 star crash safety rating, with good gas mileage, low
maintenance costs and good performance. Another, has bluetooth for your
mobile phone, 10 cup holders, sexy looking instrument panel, premium sound
system, DVD player and seat warmer but has poor gas mileage, poor
performance, bad safety rating, expensive maintenance, etc.

Some will make a purchasing decision on what really matters; safety,
performance, serviceability. Some will make a purchase based on “how many
cup holders the car has”. Google is the car with all the sexy features
but very little of what really matters. The amenities,extra-curricular(s)
and conversastion peice of “working for Google” is what keeps most
working at Google.

My $.02

From: Ted
Date: Fri, 30 May 2008 16:27:35 -0700
Local: Fri, May 30 2008 5:27 pm
Subject: RE: So… Why’d you left, guys? I mean, seriously.

My bitterness is almost entirely because of my manager. He was in my
orientation group in Mt. View and seemed like a good egg at the time. Just
as Google can be a great place for the software engineer to do great work
unencumbered, it’s also possible for a manger to be a complete jerk
unencumbered. Tho the other members of the group (that didn’t leave sooner)
thought that they could put up with anything to work at Google they did
notice my manager’s particular irrationality when dealing with me. There
were only two days of my six months there that I didn’t dread going to work.
My manager made sure that no other manager would talk to me and as soon as
the head of the office left town he tried to put me on a PIP. Life is too
short to deal with jerks so I felt I had no choice but to leave.
I do believe that I could have really enjoyed myself at the home office or
with a different manager, etc. but I wasn’t given the choice of what to work
on nor who to work for.

-Ted

http://www.techcrunch.com/2009/01/18/why-google-employees-quit/

所有跟帖: 

谢谢!收藏了。 -阳光小草- 给 阳光小草 发送悄悄话 阳光小草 的博客首页 (0 bytes) () 02/02/2009 postreply 17:24:49

太坏了,谁Quit我去,就哈google :) -快笨死了- 给 快笨死了 发送悄悄话 (17 bytes) () 02/02/2009 postreply 21:05:23

What a shame, even through I might never get hired. -看那月光- 给 看那月光 发送悄悄话 (4 bytes) () 02/02/2009 postreply 22:36:26

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