CRM is further divided

来源: internuts 于 2008-06-20 14:33:28 [] [博客] [旧帖] [给我悄悄话] 阅读数 : 0 (376 bytes)

A CRM tech person would be only able to do one or two. Such as:
middleware,
IC Web,
Web UI,
PCUI,
Workflow (this skill is also being used in R/3)
IPC,
ISA
and more.

For a CRM functional, he/she might be able to do one or more of 4 or 5 different areas.


BI (BW) is a different area but much narrower. In that sense, it's easier.

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