I was pretty upset for the damn drive died in 70days!

I was very annoyed as the whole purpose of buying that external HD was to safeguard the data, and that damn thing failed in such short time. The total usage probably was just about 40 some days given we were out 30 days in total between Aug and Sept.

This was the first time I tried to use the Purchase Protection benefit on the Mastercard. After the rental car claim I did last year, (that one was too big to ignore, $2282 repair bill MC paid Thrifty), this stuff is trivial.

I just called MC-Assist and the CSR took the info, assigned a claim number and ordered the claim package to be sent to me.

I would rather deal with MC instead of dealing with Seagate. Had the case not been this difficult (or impossible) to open, I would not even thought about the MC purchase protection route. Luckily the local BBY store decided customer service is more important than going straightly by the book. So it all turned out OK at the end.

Your flight delay - if it was due to weather, sorry, no compensation. But if it was due to mechanical, or anything the airline had control, you should definitely get something back. A family member once was stuck in an AA plane at the tarmac of DFW for 4 hours (I forgot what was the reason.) AA put 8K miles into her account as Customer Service goodwill, without her even asking.

I dont remember if it is called Rule 240, that governs airline delays. There are specifics regarding the responsibility of airlines when a flight is delayed.

请您先登陆,再发跟帖!