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Returns are accepted through the mail (within 21 days from the date received) or at any U.S. bebe store (within 14 days from the date received). All Canadian orders must be returned by mail and cannot be returned to a Canadian store. If your order was purchased with a gift card, a credit will be issued to that gift card. If you no longer have the gift card, please contact Client Services at 1-877-bebe-777.