Paypal dispute case

I tried to reduce the shipping cost. So I only charge $3 for the shipping.
The registered letter to china would cost $12. This person didn't ask
register mail and didn't pay the registered shipping also.
Now this person in China said he didn't receive the item and wanted refund.
I scanned my receipt to PayPal. Is it good enough?
What should I do to win this case?
Thanks

所有跟帖: 

你把东西卖回国了? -EBAY外行- 给 EBAY外行 发送悄悄话 (0 bytes) () 07/13/2010 postreply 14:29:45

yes -majorindulgence- 给 majorindulgence 发送悄悄话 (0 bytes) () 07/13/2010 postreply 16:46:16

you had no chance to win , must use express mail at least -wxy431- 给 wxy431 发送悄悄话 wxy431 的博客首页 (0 bytes) () 07/13/2010 postreply 15:10:18

but he didn't pay the express mail fee -majorindulgence- 给 majorindulgence 发送悄悄话 (0 bytes) () 07/13/2010 postreply 16:46:47

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