Can I file a police report or something against CVS employee?

I went shopping at my local CVS yesterday during lunch time. During the checkout, I gave the cashier my CVS extra care card (their customer loyalty program card) to scan. All my supermaket and CVS cards are on my keychain, which also has my little purse attached to it.

The cashier saw my card, then saw two other CVS card and asked me how many cards I have. I told her I have one under my name, one under my hu*****and's name, and the other one is my mom's. She told me that I am only allowed to have one card and she needed to cut up the two other cards. So she grabbed my keys & purse, went to her manager and they removed two cards from my keychain and gave me back my keys & purse.

I was very angry to be treated this way. Whatever their policy is regarding how many cards I can have, does not make them to have the right to take the cards away from me like this! I did not say anything then, just paid for my purchase and left.

I later called their corporate office to file a complaint and the lady who answered the phone had been very sympathetic and promised me that she will have their district manager call me back.

However, I am still very angry that the cashier & manager humiliated me like this. I am wondering if I can file a police report against them or if there are other means to express my anger. I am not interested in bring a lawsuit or anything as I have better things in life to do, however, I want them to pay for their rudeness.

Sorry to trouble you for a trivial matter like this, but I need to stand up for myself. I think the cashier and the manager hold a grudge against me, because I shop there every week and use a lot of coupons, so I usually buy $20 worth of merchandise and only pay a dollar or two out of pocket. However, we never exchange any words other than the ones necessary to finish a transaction before this incident.

Thanks in advance for your help and thank for listening to me to vent.

所有跟帖： 

• you can call police and ask, however, -ne0987- ♀ (90 bytes) () 03/14/2009 postreply 12:43:19

• Thanks! -countryfarmer- ♀ (0 bytes) () 03/14/2009 postreply 21:24:04

• 经常买20块钱的东西只付1块钱？这样的客人当然不是他们想要的啦 -izimijuju- ♀ (97 bytes) () 03/14/2009 postreply 14:15:27

• she didn't do anything wrong, she used the system -bluelopez- ♀ (0 bytes) () 03/14/2009 postreply 17:55:29

• 总有个量和度吧，老是占便宜，当然不受欢迎啦 -izimijuju- ♀ (0 bytes) () 03/15/2009 postreply 11:24:54

• There is nothing wrong with using coupons -countryfarmer- ♀ (202 bytes) () 03/14/2009 postreply 18:06:34

• 这跟他有三张卡也许有点关系吧,嘿嘿,差不多就算了. -我也有话说- ♀ (8 bytes) () 03/14/2009 postreply 18:30:55

• 实在看不出有几张卡和他们有啥关系 而且根本几不用回答他们 -bluewater-cir- ♀ (0 bytes) () 03/14/2009 postreply 19:21:01

• They may being rude, however, i donot think u can -gracelaqiu- ♀ (181 bytes) () 03/14/2009 postreply 20:22:17

• The cards might belong to the store, but they can not touch my k -countryfarmer- ♀ (474 bytes) () 03/14/2009 postreply 21:00:49

• if u r not afraid of time, money and engery comsumption, -gracelaqiu- ♀ (231 bytes) () 03/14/2009 postreply 21:58:44

• LZ definately has the time and energy, but money? -izimijuju- ♀ (0 bytes) () 03/15/2009 postreply 14:15:23