AT&T cell phone bill and change of area code

When we moved to the other area, the cell phone signal was bad and the customer service suggested a change of area code. However, after the area code was changed, we got the new account number (without notice) and AT&T charge about $300 contract early termination fee on our previous account. Actually we just renew our contract a couple of months ago and AT&T claims when we changed the area code, then we started the new contract. AT&T also charged some other fees around $100.

So, before you try to change your area code, make sure these things won't happen. Now I have contacted custer services many times and it seems AT&T doesn't want to solve this issue.

What can I do? I appreciate any suggestions.

所有跟帖： 

• 回复：AT&T cell phone bill and change of area code -iceface- ♀ (128 bytes) () 11/15/2008 postreply 18:46:35

• My 2 Cents -casinoeye- ♂ (869 bytes) () 11/15/2008 postreply 21:55:55

• 我的建议给你就是把AT&T一级一级的找上去.直到找到把 -知福惜福- ♀ (138 bytes) () 11/16/2008 postreply 11:18:46