回复：I had been run into by a truck, and he did a runner.

The cost of repair is too small. Insurance is not working hard on it. They knew that at the end, client will just pay out of pocket to cut the loss. That is what insurance do here.

You were cheated by police who want to save paperwork.
Hit and run is a felony no matter somebody hurt or not. Property damage alone is good enough. There is no reason they dont accept your claim. However, they can say that you can not id the driver therefore, there is no use to file a report.