I've met this before

来源: usabc2991 于 2007-12-03 05:20:10 [] [旧帖] [给我悄悄话] 阅读数 : (388 bytes)

Write to or see the general manager or whoever is higher than this manager, and make it clear this accusation (of scratches being there before) is unprofessional and that you feel insulted. Take photos while everyone is around and tell him you'll complaine to their managerment (if there is any), BBB, or even state Attoney General's office.

Be polite and professional, but firm!

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• Thanks, I finally solve it. They are also polite now. -Iamwrongagain- ♀ 给 Iamwrongagain 发送悄悄话 (552 bytes) () 12/03/2007 postreply 13:45:05

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