HELP!

I have been extremely frustrated by my experience with HP this time. I have a technical problem on my Compaq Presario computer and I called for support. I was told the problem I described was a typical one and could be solved by HP technicians. So I ordered their service ($59.99 for 45 min) as instructed. However, after I did everything (which took 38min) following the technician’s instructions, it turned out immediately that the problem has been remaining unsolved. Thus, I called to ask for solutions for the last two days. I have suggested for two options-either to refund me or to provide technical service until the problem solved without further charge. I have been keeping calling for the past two days and nothing has happened. what should i do now?

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• 如果你非要解决这个问题的话，那只有接着和他们联系 -mfl- ♀ (46 bytes) () 07/07/2006 postreply 07:24:37