回复：cingular账单欺诈，如何采取法律行动?谢谢

你的这几个问题都不是一两句能说明白的.BETTER BUSINESS BUREAU,你可以去GOOGLE到它的网站,上面应该会有COMPLAINT FORM,可能可以ONLINE填写.
SMALL CLAIM COURT, CALL OR VISIT IT AND INQURE ABOUT ITS PROCEDURE, USUALLY FILL OUT A COMPLAINT FORM AND FILE WITH THE COURT CLERK.
可以起诉书中和传票(COMPLAINT AND SUMMONS)把CINGULAR 和它的AGENT NAMED AS CO-DEFENDANTS. 你可以DISREGARD DEBT COLLECTION AGENT, BUT IT MAY HURT YOUR CREDIT. IN THE ALTERNATIVE, YOU MAY WRITE A FORMAL LETTER DENYING WHAT THEY ALLEGED. THE COMMON PRACTICE OF COLLECTION AGENT IS THEY SEND YOU A DEBT-VERIFICATION LETTER AND DEMAND YOU TO RESPOND THERETO WITHIN 30 DAYS.
我的分析可能是CINGULAR AGENT答应提供的服务当时可能未经CINGULAR 批准, 大公司都有这样的问题.不过依照AGENCY LAW OR WARRANTY LAW, CINGULAR一般也应该承担责任.现在CINGULAR不是提供CINGULAR用户之间的通话免费吗.