Sorry, here I introduce more

I purchased a service from a company. But they lost my file and refused to give me service. So I wrote to complain. But they wrote back to say that please call us, we only accept phone call complaint. The reason is that the company has the policy .......

I feel very weird and also don't know why they have such a strange and discrimination policy. I am very curious whether this policy is discrimination, whether illegal.

所有跟帖： 

• how hard to make a phone call? -tank- ♂ (48 bytes) () 10/14/2011 postreply 14:17:09

• Thanks. But my topic is about the policy itself. -Computerlearner- ♂ (244 bytes) () 10/14/2011 postreply 18:11:56

• 您的問題其實有相當的難度. -單身老貓- ♂ (1342 bytes) () 10/15/2011 postreply 14:37:11

• Highly appreciate -Computerlearner- ♂ (116 bytes) () 10/15/2011 postreply 15:51:44