Is this a "smart" answer? NO. Not at all.

Many companies including big ones do the same. Whenever having hard disk problems with my Dell laptop, I sent the laptop to Dell. Dell replaced the hard disk, put an operating system on it and sent the laptop back to me. The same senario applies to many other types of business such as car repairs...

This is not the central part of the problem. The central part is how to deal with the relations between friendship and business contacts. It is true that LZ is entitled to having an explanation from the shop owner why he put a new disk in and is also entitled to getting the old disk back. The problem is that LZ put a serious accusation on the law forum of Wenxuecity without talking to his friend - the owner of the repair shop - at first. Could a graduate from Qinghua treat other people in such a rough way?

所有跟帖： 

• I called him & and I sent mc to him in the afternoon -hoard-stocks- ♂ (180 bytes) () 04/08/2011 postreply 07:01:00

• 回复：Is this a "smart" answer? NO. Not at all. -單身老貓- ♂ (547 bytes) () 04/08/2011 postreply 08:34:21

• 老猫，我对您是极为敬仰的！您的回答是从法律角度上出发的。谢谢您。 -3271963- ♀ (194 bytes) () 04/08/2011 postreply 08:48:03

• 关键是當事人口头授權的范围。一般常识是在现行的价格内采取必要措施修复机器，解决问题。 -jin_yin_hua- ♂ (60 bytes) () 04/08/2011 postreply 10:59:42

• HP的保修服务明确告诉顾客，HP可以更换电脑零件，修理造成的硬盘数据丢失HP不负任何责任。 -加州老李- ♀ (0 bytes) () 04/08/2011 postreply 13:12:31