我有一个房子出租，他们是白人有钱但总喜欢晚付. 我今天发邮件再晚付就收late fee . 他就说我房子好多毛病.
I’d like you to provide us with a solution to the upstairs not being usable. A heater is needed. It is far too cold. Also, the washer emits gravel into the sink which clogs constantly. We need a fix for that as well. Lastly, the front door slams shut because the it has never worked properly. I am letting you know about these things out of courtesy and for you to address them as the owner of this property.
请问我怎么处理. 有时候烦的时候就想卖了算了，但这是个好地方的小房子和老房 .楼上是个阁楼. 这是个1 and 1/2 的房子 . 屋顶是新的，insulation我请专业人士是的，但是楼下和阁楼是有点温差但绝不是不能住的，因为这房子我曾经住了10年.
请你们帮我看看怎么处理.
谢谢大家.
