谢谢大家!

回答: use2.0打印机接usb3.0电脑mathcount662016-09-07 16:33:41

Sorry not being able to type chinese fast.

It is driver problem. I called IT support as it is my work computer. 

From Dell support website, we updated driver and firmware. It is the windows 10 problem.

Thank you guys so much for your kind help!!

 

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