Just bought a Dell - Inspiron 15.6" Laptop and installed Microsoft Office in the University. But our technicians do not deal with Window 8 issues because we do not use Widow 8 now. I got some problems, I call Microsoft Tech Support 1-(877)953-5127. They connected to my computer and saw my problems. Finally told me that I have three problems:
(1) Security patches have not been enabled;
(2) Service system has not been configured;
(3) Divers have not been updated.
That's the reason, why I encountered the problem as I have now. They can help me fix the problems for $149.99. I refused.
I have no idea how to solve these problems. Can you help?
(1)How to enable security patches?
(2)How to configure service system?
(3)How to update dirvers?
Thank you very much!
