Questions about a new Dell laptop

Just bought a Dell - Inspiron 15.6" Laptop and installed Microsoft Office in the University. But our technicians do not deal with Window 8 issues because we do not use Widow 8 now. I got some problems, I call Microsoft Tech Support 1-[phone]. They connected to my computer and saw my problems. Finally told me that I have three problems:

(1) Security patches have not been enabled;

(2) Service system has not been configured; 

(3) Divers have not been updated.

That's the reason, why I encountered the problem as I have now.  They can help me fix the problems for $149.99. I refused. 

I have no idea how to solve these problems. Can you help?

(1)How to enable security patches?

(2)How to configure service system?

(3)How to update dirvers?

Thank you very much! 

所有跟帖： 

• IE，Tool, Windows update -味苦- ♂ (0 bytes) () 03/07/2014 postreply 05:33:33

• 现在我知道扎几个问题的答案值150美元。 -pta- ♀ (14 bytes) () 03/07/2014 postreply 15:45:02

• B. S. Do NOT listen to them! Send a screenshot of the errors. I -奥运看好谁- ♂ (0 bytes) () 03/08/2014 postreply 19:44:20