May 16, 2019 — People who buy the Grand Cherokee are less concerned about reliability, high maintenance costs, fuel economy, and environmental friendliness. Only 54% of the Jeep’s owners strongly agree that a first consideration in choosing a new vehicle is reliability (vs. 64%); 53% strongly agree that they avoid vehicles that they think will have high maintenance costs (vs. 63%); 44% agree that fuel economy is a first consideration when choosing a new vehicle (vs. 54%); and 45% agree that they’re willing to pay more for a vehicle that is environmentally friendly (vs. 53%).
Mar 4, 2019 — Additionally, Highlander buyers are more likely to strongly agree that their first consideration in choosing a new vehicle is reliability (74% vs. 64%) and quality of workmanship (58% vs. 51%), and that they avoid vehicles that they think will have high maintenance costs (69% vs. 63%).
Buyers say their favorite things about the Highlander are (in descending order) the driving dynamics, exterior styling, interior design, visibility and safety, and engine/transmission. Buyers indicate their least favorite things about the Highlander are (in descending order) the storage and space, seats, climate control system, infotainment system, and fuel economy.
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