computer diagnostic fee towards repair ?

去Dealer前，说好了$99的diagnostic fee will be applied towards the repair if I do the repair at the dealership，因为我自己已经确认问题在MCU，本来想让他们直接换一个的，但是他们一定要做diagnostic test，所以说让我先做diagnostic，然后这个$99会用作将来的repair费用。

另外，本来说好了，labor是65-69，现在成了90。

现在他们改口了，说从来没有的事。汗！！我给黑了？？

难道所有的口头quote可以不honor的？

所有跟帖： 

• 90 for labor is not expensive for dealership. -triangle- ♂ (90 bytes) () 05/18/2011 postreply 15:17:31

• 其实labor差个30也就算了，主要是checking fee，本来说好的，突然就改口了，晕 -weston2011- ♀ (0 bytes) () 05/18/2011 postreply 15:38:03

• 这个很流氓，你应该和他们总经理谈谈 -triangle- ♂ (57 bytes) () 05/18/2011 postreply 23:28:31

• Complain it to the general sales manager -khyang86- ♂ (0 bytes) () 05/18/2011 postreply 15:54:48

• do you think the general sales manager would work? -triangle- ♂ (32 bytes) () 05/18/2011 postreply 23:30:02

• You can try several things -- -Hope_2007- ♂ (3573 bytes) () 05/20/2011 postreply 06:34:09

• Thanks for the suggestions. I am gonna go with the BBB option -weston2011- ♀ (613 bytes) () 05/20/2011 postreply 07:19:52

• 回复：Thanks for the suggestions. I am gonna go with the BBB option -Hope_2007- ♂ (390 bytes) () 05/20/2011 postreply 08:42:26