可以。网站上是这么写的

RETURNS

What is your Return Policy?
We will be glad to refund or exchange any new and unused merchandise. You may return your item(s) to either a Coach Factory Store or ship your item(s) to our Returns department.

New, unused Factory merchandise may be exchanged or returned at any Coach Factory Store with an original Coach receipt or mail order packing invoice.

New, unused Factory merchandise may be returned for merchandise credit with a gift receipt.

New, unused Factory merchandise may be returned for merchandise credit only in Full Price stores with an original Coach receipt or gift receipt.

Price adjustments on previous purchases are not permitted.

 

How do I return an item?
For items being sent to our Returns department, please be sure to ship your item by insured, traceable mail. This service is offered by UPS, USPS, and other carriers. Please include a note with your address and daytime phone number along with your instructions and a copy of your sales receipt or packing slip, and send to:
C O A C H
Attn: Returns
One Coach Way
Jacksonville, Florida 32218