欧洲旅游小费指南

来源: 2014-08-14 08:08:05 [博客] [旧帖] [给我悄悄话] 本文已被阅读:
美国网友去欧洲旅游经常为小费问题纠结,推荐一篇Rick Steves的欧洲小费指南

我用中文总结了一下:

餐馆
- 如果菜单和账单上没加服务费,留5-10% 的小费。

- 最好将现金直接给侍者,而不是留在桌子上。如果用信用卡付小费,钱可能到不了侍者手上。

- 在德语国家,结帐时告诉侍者你要付的总数。例如,账单显示41欧,递给侍者50欧的票子时你可以说‘45’,这样会找回5欧。

- 自己从吧台拿的食物和饮料不必付小费。(不过我自己经常忍不住,会留下一两个硬币)


出租车

- 短途凑个整数。例如13.2欧的车费,付14欧

- 长途有行李要另加。例如76欧可以付80欧,尤其是司机帮你拎行李赶飞机。

酒店


- 门童:每件行李1欧

- 打扫房间:离开时留下小额零钱

旅游团


- 导游一般会提示游客付小费。如果对服务满意每人给1-2欧


Rule of thumb

- 欧洲人工比美国贵,小费是奖励,不是服务人员赖以生存的经济来源,所以不必象在美国那样大方。

- 入乡随俗是尊重当地文化的表现,如果有疑问请询问当地的TI或旅馆前台。


这篇文章里我最喜欢这句话:

Any tip is appreciated, the stakes are low, and it’s no big deal if you choose the “wrong” amount.
任何小费都受欢迎,付错了金额没啥大不了。

希望大家不再为小费纠结,象个欧洲人一样在欧洲旅游。


原文如下:
Tipping in Europe
Rick Steves

Tipping in Europe isn’t as automatic and generous as it is in the United States, but in many countries, tips are appreciated, though not expected. As in the US, the proper amount depends on your resources, tipping philosophy, and the circumstances. That said, there are big tippers and there are misers the world over. Tipping varies by country, but some general guidelines apply.


Restaurants

Restaurant tips are more modest in Europe than in America. At restaurants, check the menu to see if service is included; if it isn’t, a tip of 5–10 percent is normal. In most places, 10 percent is a big tip. If your bucks talk at home, muzzle them on your travels. As a matter of principle, if not economy, the local price should prevail. Please believe me — tipping 15 or 20 percent in Europe is unnecessary, if not culturally ignorant.

Tipping is an issue only at restaurants that have waiters and waitresses. If you order your food at a counter (in a pub, for example), don’t tip.

At table-service restaurants, the tipping etiquette and procedure vary slightly from country to country. But in general, European servers are well paid, and tips are considered a small “bonus” — to reward great service or for simplicity in rounding the total bill to a convenient number.

In Mediterranean countries, the “service charge” (servizio in Italian, service in French, servicio in Spanish) can be handled in different ways. Sometimes the menu will note that the service is included (“servizio incluso”), meaning that the prices listed on the menu already have this charge built in. When the service is not included (“servizio non incluso”), the service charge might show up as a separate line item at the end of your bill. Fixed-price tourist deals (a.k.a. menu) include service.

In northern and eastern Europe, the menu or bill is less likely to address the “service charge,” but you can usually assume that it’s included in the prices.

Virtually anywhere in Europe, you can do as the Europeans do and (if you’re pleased with the service) add a euro or two for each person in your party. In very touristy areas, some servers have noticed the American obsession with overtipping — and might hope for a Yankee-size tip. But the good news is that European servers and diners are far more laid-back about all this than we are. Any tip is appreciated, the stakes are low, and it’s no big deal if you choose the “wrong” amount.

Typically, it’s better to hand the tip to the waiter when you’re paying your bill than to leave it on the table, particularly in busy places where the wrong party might pocket the change. Servers prefer to be tipped in cash even if you pay with your credit card (otherwise the tip may never reach your server); in many cases, there isn’t even a line on the credit-card receipt for a tip.

In Germanic countries, it’s considered discreet and classy to say the total number of euros you’d like the waiter to keep (including his tip) when paying. So, if the bill is €41, hand him €50 while saying, “45.” You’ll get €5 back and feel pretty European.

Taxis

For taxis, round up to the next euro on the fare (to pay a €13 fare, give €14); for a long ride, to the nearest 10 (for a €76 fare, give €80). If the cabbie hauls your bags and zips you to the airport to help you catch your flight, you might want to toss in a little more. But if you feel like you’re being driven in circles or otherwise ripped off, skip the tip.

Hotels

hotels with porters, pay the porter a euro for each bag he carries; it’s nice (but not required) to leave a small tip in your room for the housekeeping staff when you depart.

Other Services

Tipping for special service is optional. Guides who give talks at public sights or on bus or boat tours often hold out their hands for tips after they give their spiel. If I’ve already paid for the tour or admission to the sight, I don’t tip extra (but if you want to tip, a euro or two is enough for a job well done). In general, if someone in the service industry does a super job for you, a tip of a couple of euros is appropriate...but not required.

When in doubt, ask. The French and British generally tip hairdressers, the Dutch and Swedish usually don’t. If you’re not sure whether (or how much) to tip for a service, ask your hotelier or the tourist information office; they’ll fill you in on how it’s done on their turf.




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