好烦哪！rail europe上订火车票怎么这么不靠谱！他们有美国的客服电话吗？

在rail europe的网站上订巴黎到米兰的夜车软卧票，submit了order以后，出来一行message：

 

Thank you for your order.

Please note: We are currently unable to complete the booking for one or more products in your cart. We are attempting to issue your tickets as requested. If we are unable to do so, we will contact you to propose alternate options. Your credit card has been pre-authorized for the amount quoted. However, it will not be charged until your entire order is confirmed. One of our Travel Consultants will review your order and contact you within two business days if there are any changes to your itinerary or if the price has increased. Don't worry, we're working on your request and we will get back to you shortly by email or by phone.

这这这咋回事啊？我到底是订上了还是没订上？到底有没有位子给我啊？信用卡号都拿走了...要说没位子，应该连order都不能下吧？（原来我想订4人的硬卧车厢，可能没位子了，这个选项都不出来了。前天晚上还有呢。）

想给raileurope客服打电话，网站上找半天没找到，只能发text mesage/email。好容易用google搜出来他的客服电话，怎么在英国。打过去，全是空号。

急死了！我得早点确定这位子订下来没有，不然的话就赶紧订飞机。再拖下去，飞机票也没了！

这是我搜出来的raileurope在英国的电话，大家看看这号码对不对。（还有，我用电话卡打过去，先拨011（国际）+ 44（英国国家区号）+ 号码去掉第一位的0. 是这样吧？）

他们有美国客服电话么？

General reservations and enquiry

08448 484 064

Mon - Fri - 9am - 7pm
Saturday - 9am - 6pm

Travel within 7 days

08448 484 051

Mon - Fri - 9am -7pm
Saturday - 9am - 6pm

Problems making a payment online

08448 484 074

Mon - Fri - 9am - 5pm
Saturday - 9am - 6pm

Problems making a booking online

08448 484 046

Mon - Fri - 9am - 5pm
Saturday - 9am - 6pm

Ticket on departure helpline

08448 484 065

Mon - Fri - 9am-7pm
Saturday - 9am - 6pm

Request a brochure

08448 484 055

Mon - Fri - 9am - 5pm

Auto Train Reservations

08448 484 050

Mon - Fri - 9am-7pm
Saturday - 9am - 6pm