Conflict can be a good oppertunity for creating problem-solving.

来源: 2012-01-10 07:20:11 [博客] [旧帖] [给我悄悄话] 本文已被阅读:

1. identy the real problem,

2. identify common points and differences

3. discuss ways to get past differences

4. find ways to help each other's needs or interests

5. continous improvement to make the system works