http://www.chicagotribune.com/travel/sc-trav-1227-business-class-20111227,0,4381728.story
Top-flight Singapore
A hotel executive recently told me that flying Singapore Airlines is so pleasant, losing a bag became a positive experience. Airline staff apologized profusely, delivered the bag within a few hours and gave him a free flight.
It made him want Singapore Airlines to lose another of his bags.
It was no surprise, then, to see that Singapore Airlines dominated Business Traveler magazine's reader-voted 23rd annual business travel awards.
Singapore Airlines won seven top honors in the global travel category, including best overall airline, best first-class service, best business-class service, best economy-class service and best in-flight services in the world.。。。。。。
