FedEx same day delivery 未按时送达。应该要求退多少费用?

来源: 2011-12-23 18:02:37 [博客] [旧帖] [给我悄悄话] 本文已被阅读:

本来说晚上8:45左右送达。结果第二天早晨才送达。FedEx customer services 只同意减30%。我想合理的费用应是overnight delivery的price.请问有类似经验的坛友,该怎和FedEx交涉?Full price >$400. Disputed amount is not small.