成本太便宜;说英文;列大公司客服在硬度的, 打客服就知道;
Technology & Software
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Microsoft
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Google
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IBM
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Oracle
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Adobe
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SAP
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Dell Technologies
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HP (Hewlett-Packard)
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Cisco Systems
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Salesforce
Telecommunications & Media
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AT&T
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Verizon
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T-Mobile
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Comcast
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Charter Communications
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Dish Network
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BT Group (British Telecom)
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Sky (UK)
Banking & Financial Services
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JPMorgan Chase
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Citibank
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Bank of America
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Wells Fargo
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American Express
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Goldman Sachs
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HSBC
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Barclays
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Standard Chartered
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PayPal
Retail & E-commerce
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Amazon
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Walmart (including Flipkart in India)
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eBay
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Best Buy
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Target
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Costco
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Zappos
Travel, Airlines & Hospitality
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Expedia
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Booking.com
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Delta Airlines
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United Airlines
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American Airlines
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Marriott International
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Hilton Worldwide
Insurance
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MetLife
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Aetna
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UnitedHealth Group
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Allstate
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State Farm
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Prudential
Other Key Industries
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Apple (tech support)
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Tesla (limited support functions)
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GE (General Electric)
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Siemens
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FedEx
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UPS
Customer Support & Call Centers
Role | Hourly Rate (USD) |
---|---|
Basic Call Center Agent | $2 – $5 |
Technical Support (Tier 1–2) | $4 – $8 |
Team Leader / Supervisor | $6 – $12 |
IT & Software Development
Role | Hourly Rate (USD) |
---|---|
Junior Developer | $8 – $15 |
Mid-Level Developer | $15 – $30 |
Senior Developer | $30 – $50+ |
UI/UX Designer | $15 – $35 |
DevOps / Cloud Engineer | $25 – $60 |
QA/Test Automation Engineer | $15 – $35 |
Business Process Outsourcing (BPO)
Role | Hourly Rate (USD) |
---|---|
Data Entry Clerk | $2 – $4 |
Virtual Assistant | $3 – $8 |
HR / Payroll Support | $5 – $12 |
Finance & Accounting BPO | $6 – $15 |