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在 PLATEPASS 州租车要当心隐藏的收费

(2014-10-07 06:39:45) 下一个

bbs.wenxuecity.com/na/1813959.html

从丹佛北的I-25去丹佛机场,本来走 I-25转I-70就可以了。可GPS领我上了I-25转 E-470的收费路。

上就上吧,几块钱虽然有点心疼,还掏得起。可一路下来光看到收多少钱的牌子和无数对着你照相的照相机,一直到出了收费公路,就是没有收费口!

就这么一直纳闷到机场,赶紧上网查,原来那收费路没有收费站,是靠照车牌号,然后寄收费单。

我是租的车,租车公司收到帐单再从我的信用卡里扣?或许租车公司已经跟收费单位有合同,早就交过了?要过一段时间才知道。

今天账单忠于来了. 抢钱?总共收费应该$13.60,看了别人的抱怨贴才知道,他们可以收你实际收费额的1600% !!

在PLATEPASS上列出的这些洲,都有这个问题 https://www.platepass.com/locations/

 

9/25/2014 12:00:00 AM 10/9/2014 12:00:00 AM $33.40
 
Invoice Detail
Date Description Amount
9/13/2014 Toll Charge: PLAZA E 1:14:29 PM E-470 $3.40
9/13/2014 Toll Charge: PLAZA D 1:05:47 PM E-470 $3.40
9/13/2014 Administrative Fee: 4 days @ $4.95/day, Max $24.75/month $19.80
9/17/2014 Toll Charge: PLAZA D 9:21:45 AM E-470 $3.40
9/17/2014 Toll Charge: PLAZA E 9:12:28 AM E-470 $3.40



我把账单调出来了,租车共4天,其中有两天用了收费路,虽然是GPS带的,但还是我的责任。所以那两天收手续费也说得过去。可是实际手续费是收4天,也就是说你用不用,每天都照收不误。

最关键的是,租车的时候没人告速我会有这项收费。当然,你要认真,他们一定能从租车合同众多蚂蚁一样的小字里找到对他们有利的条款,并说你已经签字同意了。这样对待自己的顾客?算不上“大气的美国文化”吧?

这个生意很赚钱嘛,比如在一个月里,有8个人租车,假设每人租4天,那么共可收取手续费 $19.8 x 8 = $158.4 vs 固定的 $24.75/month

出租车公司要真替客户着想,可以给每辆车都交月费,然后根据租车的天数来平摊到个人. 我认为他们已经交了月费, 再通过这种收费方式牟取更高的利润.

有必要点一下这个租车公司的名字,大家在丹佛租车要小心,特别是在 ADVANTAGE租车公司。

下边是网上找到的众多抱怨之一,那人比我还惨,自己每次都停车交过路费,最后还被再次在信用卡上收费!

Advantage Rent-a-Car - Beware of Yet Another Rental Car Scam

 
We rented a car from the Advantage location at 7640 Narcoosee Road in Orlando in May 2013. The price was $267.05 for two weeks, including all taxes, fees and a full tank of gas which was very reasonable. Having them gas up the car when you return it is a very economical and convenient option, provided you return the car on empty because they will charge you for a full tank regardless of the amount in the car when you return it.

We always check with our insurance company and the credit card we use for the reservation to ensure we are covered so we don't have to utilize the rental car company's usurious insurance rates. We bring our own GPS or use Google Maps and we pay cash at toll booths. We take time and date stamped pictures of the vehicle when we pick it up and when we drop it off to document existing damage and prove the car was undamaged when it was returned. In other words, we do everything we can to take advantage of low rental rates and not allow the rental car company to drive up fees.

Imagine my surprise when our credit card was charged $16.66 for tolls. According to Advantage, we went through a toll point without paying the $1.00 toll and the transponder on the vehicle, which we had specifically requested not be activated, recorded the charge. We stopped at every toll booth and paid for all tolls in cash. The route we supposedly used is not one of the cashless toll roads either.

The call to Advantage was very unsatisfactory. According to them, they don't charge, it is the evil Plate Pass who is responsible. Next call was to Plate Pass which is also a waste of time. Apparently it is okay to charge you 1600% more than the actual charge that you supposedly missed.

Last call was to my credit card company where I explained that while I had authorized Advantage to use my credit card for the reservation, I did not authorize them to give my credit card number to Plate Pass. Since it was a small amount, my credit card (TD Travel Visa by the way) reversed the charge. Great customer service on their part. Therefore I would advise customers that in addition to all of the other precautions you need to take when renting a car, you also need to watch the sales person disable the transponder so you will not be charged after the fact in this ridiculous money grab. US lawmakers, this should be on your radar.
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