这一篇完全颠覆了我对孟买的印象,感慨万千。

来源: 2014-01-23 10:35:24 [博客] [旧帖] [给我悄悄话] 本文已被阅读:
1. 1-4的地铁图存下了,万一去孟买就靠它了。

2. 那么破的火车坐了18个小时,钦佩!能不能飞啊?

3. 孟买的另一面挺洋气,以前注意力全集中在贫民窟了。火车站很英国也很印度,漂亮。

4. 去寺庙的途中偶遇让人心中温暖。

5. 印度不是中央集权,估计税收也不高,所以没钱搞基础设施?要不Tata连Jaguar都买下了,还修不起个火车站?

6. 我对泰姬马哈的职员面对恐怖分子,舍身救游客的印象极深。这个事件已被编入哈弗案例。扪心自问,印度和印度人真有我们想象的那么糟糕?假设同样事件发生在上海的顶级酒店,我们的年轻员工能比印度同行做得更好?

下面这段摘自Havard Business Review
‘During the onslaught on the Taj Mumbai, 31 people died and 28 were hurt, but the hotel received only praise the day after. Its guests were overwhelmed by employees’ dedication to duty, their desire to protect guests without regard to personal safety, and their quick thinking’...‘As many as 11 Taj Mumbai employees—a third of the hotel’s casualties—laid down their lives while helping between 1,200 and 1,500 guests escape’.