fingerprinting is not working, what should we do?

We just got notice that my mother's fingerprinting is not working after second time collection. I was just wondering what kind of procedure that we have to take for my mother's green card application. This is the first case that I heard. Could someone share their experience with the similar situation?

Thank you very much in advance!

 

所有跟帖： 

• 回复：fingerprinting is not working, what should we do? -pjiang- ♀ (167 bytes) () 01/31/2011 postreply 14:57:13

• Thank you very much, PJiang. -liliaz- ♂ (0 bytes) () 01/31/2011 postreply 15:07:26