Petitions usually get administratively closed when they send an RFE (request for evidence) or other notice which requires a response and they don't get an answer. It basically means they cannot continue to process the case.
All that can be done is to file a motion to reopen. It's not necessary to get an immigration attorney, but I would consider it because getting the file reopened is the only chance to continue the process. Otherwise you would have to start over from the beginning.
All that can be done is to file a motion to reopen. It's not necessary to get an immigration attorney, but I would consider it because getting the file reopened is the only chance to continue the process. Otherwise you would have to start over from the beginning.