请问一个加州驾照的问题

老婆考驾照,考官认定护照VISA过期,经过一番争执,考试通过。可是DMV以同
样理由据绝。老婆上一驾照是INDIANA州的。她本可以在加州以外续,但当时正
在TRANSFER TO CALIFORNIA, 所以拖了下来。以下是DMV 的信:

The US immigration and Naturalization Service has indicated that the
documentation you presented with your application did not contain sufficient
information for verification purposes.

请问有何办法。解!

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