内部的调查。是针对eb1? 2/还是都要查? 还有你是怎么打嘚电话? 是1-2-2-6-1-收据号码-1-3-4 吗? 怎么总是让我拿refer number ? how to talk to real IO ? Does that mean when I hold there, then I talked to Customer service , not IO ?