Thanks a lot! Here is my inquiry response. Does it mean I am sti

The status of this service request is:

The processing of your case has been delayed. A check of our records
establishes that your case is not yet ready for decision, as the
required investigation into your background remains open.

Until the background investigation is completed, we cannot move forward
on your case. These background checks are required to be completed on
all applicants who apply for the immigration benefit you are seeking.
We will make every effort to make a decision on this case as soon as the
background checks are complete. If you do not receive a decision or
other notice of action from us within 6 months of this letter, please
contact us by calling our customer service number provided below.

If you have any further questions, please call the National Customer
Service Center at 1-800-375-5283.