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Flu season has started earlier this year. Combined with an increase in RSV, COVID-19 and other influenza-like illnesses, we are seeing a high number of patient calls, visits and portal requests. As a result, you may experience delays in your care team’s response to non-urgent matters and medication refills. To help take control of your health care, please consider the following:

 

• Schedule routine visits in advance
• Request prescription refills earlier
• Try and stay healthy (wear a mask, stay up-to-date on flu and COVID-19 vaccinations)

 

Please be aware that during this unusually busy time:

 

• Call hold times will be longer (during the day and after hours)
• Staffing is still short in many of our practices
• The CDC website has many helpful tips in case you get the flu

 

If you have a confirmed COVID-19 diagnosis, please check your state’s government website regarding Paxlovid eligibility. We thank you for entrusting us with your care and hope you have a safe and happy holiday season.