Did you try the suggestion from the forum?

来源: 2011-10-02 14:00:28 [旧帖] [给我悄悄话] 本文已被阅读:

From the apple forum:

Taking inspiration from a post by b noir on a somewhat similar problem I de-installed the complete pacakge of apple application on my computer (iTunes, QucikTime and the Apple Support), then re-installed iTunes.