SDLC - do you have process in the company?

Release control - new release, service pack;what's the process?

QA - is every change fully tested? Does he need a ticket rather than his personal openion to make modification? How do you track all the changes?

如果公司没有engineering process, 完全靠潜规则行事，那么他就无所适从。

我认为你不应把这个问题看成他个人的问题，这是工程管理问题。建立processes, 大家才能follow，然后把这样的好同志安排在最需要创新能力的位置上。