今天写了两个complaint emails，一个给加拿大的GO! Petcurean，一个给Stella & Chewy's

 

加拿大的GO! Petcurean罐头太咸了，他家原料确实是很好的。Stella & Chewy's 的骨头磨的不够碎，给毛孩子吃不放心。

有人给毛孩子也喂Stella & Chewy's吗？真的要注意里面有的碎骨头比较尖。

下面是给S&C的邮件：

Hi there,
I have two purebred exotic shorthair cats. They love Stella&Chewy's Freeze dried food! 

However, I've read many negative reviews about the large and sharp bone shards in S&C food. I'm very concerned about that. 

I did some research, found that S&C uses 3/16" grind plate, and the bone could appear up to 1/4" in size. I'm aware of that small size raw bones are safe for pets, as S&C explained on Amazon, but ground bones processed by S&C are not small enough to call it safe. 

I noticed a recall made by your competitor Primal recently. It seems they have higher standards than S&C in regard of bone size and digestive safety . The following is the recall letter: 

"To All Primal Pet Foods Consumers:
Through a recent product quality review process, we have determined that 5 specific Primal Canine and Feline Freeze-Dried Poultry Formulas were produced outside of our grind size
specification of 1/8” which we have determined is the ideal size of ground bone to be fed to dogs and cats. The products in question were ground at 1⁄4” or 1/8” deviation from our specification.
As these products do not meet our precise specifications, we are requesting that these specific products and lot codes be returned to the Primal retailer at which the product was originally purchased for full credit. In the case whereby you are unable to return the product directly to the retailer, please contact our customer service team using the information below to process a
product reimbursement.
Primal Customer Service: 866-566-4652 EXT. 2 or by email at [e-mail]
Please refer to the list below for the items in question:
We sincerely apologize for any inconvenience this may cause to you and your pet(s).
Please contact our Customer Service Team with any questions, comments and or concerns.
Best Regards,
Matthew R. Koss
President, Founder"

I was wondering could you grind the bones to smaller size. I'm currently grinding S&C freeze dried food with a spice grinder before serving. It heats up a little bit because of the working grinder. The heat might reduce the nutrition, but I have to do it to feel safe. I wish S&C could use higher standards, and use smaller size grind plate, so I don't have to have extra process with the spice grinder. Thank you very much!

Sincerely,
******

 

所有跟帖： 

• 这么巧，也刚买了Gather dry food for Calie, 因为她这几周吃饭不太好。昨天刚到，给她了一点 -Calie- ♀ (370 bytes) () 03/02/2018 postreply 09:37:15

• 这个是Petcurean的回复。我吃着口感确实比较咸，但是回复说盐分是在标准之下的。 -小琵琶- ♀ (799 bytes) () 03/02/2018 postreply 09:46:31

• 至少他们很快就回复你了。你更负责，还尝尝，我也最多闻一下^_^ -Calie- ♀ (0 bytes) () 03/02/2018 postreply 09:51:29

• 嚼碎了就吐了，不尝不放心 ：） -小琵琶- ♀ (0 bytes) () 03/02/2018 postreply 09:53:40

• 要看两宝 -猫老板- ♀ (0 bytes) () 03/02/2018 postreply 09:45:07

• 宝妈最近在用功，戒娱乐了。两宝很好，下周我要去外州，请了医院的technician来照顾他们。 -小琵琶- ♀ (0 bytes) () 03/02/2018 postreply 09:50:54

• 我的办法是买超市最便宜的鸡，整只用电高压锅煮了，骨头都碎了不扎了用自家的打碎机打碎 ，然后灌倒放冰激凌的小盒子里 ，每次吃的时候 -爱上网- ♀ (144 bytes) () 03/02/2018 postreply 11:32:14

• 这是一个好主意！ -Calie- ♀ (0 bytes) () 03/02/2018 postreply 12:21:54

• 最好买已经剔骨的鸡胸肉，生骨头是脆的，猫狗可能可以咬碎，做熟之后骨头变特别硬，很难打碎或咬碎，碎骨头的尖尖也很锋利。 -小琵琶- ♀ (89 bytes) () 03/02/2018 postreply 12:30:30

• +1，可惜我家对白肉不感兴趣，只吃烤鸡。 -beauchat- ♀ (0 bytes) () 03/02/2018 postreply 13:35:18

• 是我家猫也不太吃鸡胸肉 -爱上网- ♀ (0 bytes) () 03/02/2018 postreply 15:31:30

• 灰灰和你家的一样，几乎不吃白鸡肉，喜欢吃烤鸡。 -灰猫猫- ♀ (0 bytes) () 03/05/2018 postreply 05:23:15

• Calie 就是每天吃鸡胸脯肉。从Costco买了煮好放小盒里，每天用一块和菜饭煮一起，再加一半干粮 -Calie- ♀ (0 bytes) () 03/02/2018 postreply 13:46:42

• 用电高压锅煮50分钟，骨头我都能咬动，整鸡我觉得营养好一些 -爱上网- ♀ (129 bytes) () 03/02/2018 postreply 15:28:02

• 我不敢用高压锅，只有慢炖锅。 -小琵琶- ♀ (0 bytes) () 03/02/2018 postreply 16:01:41

• 奥，我用电高压锅，你不做饭就没必要 -爱上网- ♀ (0 bytes) () 03/02/2018 postreply 16:10:50

• 佩服极了二宝妈的周到细致，顶级猫妈。 -alfafa- ♀ (0 bytes) () 03/02/2018 postreply 11:32:24

• 过奖 ：） -小琵琶- ♀ (0 bytes) () 03/02/2018 postreply 12:46:17

• 宝妈，还是给2宝做饭吧！放心啊！ -黑猫妈妈- ♀ (0 bytes) () 03/02/2018 postreply 12:37:59

• 尽量吧，自己做猫饭太花时间，我连人饭都很少做的，天天外面吃 -小琵琶- ♀ (0 bytes) () 03/02/2018 postreply 12:48:35

• 我做就是煮一次，分小格子弄好，能冻好多，吃的时候像冰块一样拿一小块就行 -爱上网- ♀ (0 bytes) () 03/02/2018 postreply 15:30:17

• 顶好麻麻！ -小矮人COCO- ♀ (0 bytes) () 03/02/2018 postreply 18:00:36

• 谢谢CO ：） -小琵琶- ♀ (0 bytes) () 03/03/2018 postreply 10:06:05

• 宝妈真是个模范猫妈，对猫咪真的是很上心，赞一个。 -灰猫猫- ♀ (0 bytes) () 03/05/2018 postreply 05:21:16