partially written off.
I have two incidents with a large dental office with excellent equipment. Here is what I did with them:
First I wrote to my dental office along with necessary documents, e.g., copy of cost estimate from my dental insurance. After two weeks I then called and politely talked to them.
The first incident: I had a new filing but it fell off within a week. I told the dental office that I was not well informed about all available options and apparently the filling was not the best procedure. With approval from my dentist, the office manager agreed to write off the entire bill of $250. So I did not need to pay a penny.
The second incident: the final bill from the dental office was $200 higher than the original cost estimate from the insurance. After writing and talking to them, the office manager agreed to write off $100. Apparently there was some miscommunication between three parties: dental office, insurance company and me. I happily agreed. This was a win-win case.
I have two incidents with a large dental office with excellent equipment. Here is what I did with them:
First I wrote to my dental office along with necessary documents, e.g., copy of cost estimate from my dental insurance. After two weeks I then called and politely talked to them.
The first incident: I had a new filing but it fell off within a week. I told the dental office that I was not well informed about all available options and apparently the filling was not the best procedure. With approval from my dentist, the office manager agreed to write off the entire bill of $250. So I did not need to pay a penny.
The second incident: the final bill from the dental office was $200 higher than the original cost estimate from the insurance. After writing and talking to them, the office manager agreed to write off $100. Apparently there was some miscommunication between three parties: dental office, insurance company and me. I happily agreed. This was a win-win case.